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PRIVACY POLICY

1. General information

Scope of application
This privacy policy provides information about the type, scope, and purpose of the collection and use of personal data by Target Languages GmbH. Personal data is all information that can be used to identify a person and that can be traced back to them—for example, a person’s name, email address, and telephone number.

General
Target Languages takes the protection of personal data very seriously and always treats it confidentially and in accordance with the applicable legal regulations. Only authorized employees are granted access to stored data. Employees, vicarious agents, and service providers are obliged to maintain the strictest confidentiality.

Collection and processing of personal data
Data is only collected, stored, and processed for purposes that are directly related to the original business activities of Target Languages and the customer relationship. The requirements of data minimization and purpose limitation are taken into account.

All data transmitted to Target Languages within the scope of an order, to which access or inspection is granted, including the contents of documents to be processed, will only be used for the purpose of fulfilling the order. All Target Languages employees who come into contact with the data in the course of executing the order are also obliged to maintain confidentiality.

Freelance employees and vicarious agents have generally been obliged by Target Languages to maintain confidentiality and to handle data confidentially. In general, these contractors collect and process data only to the extent necessary for the provision of the commissioned services.

Target Languages uses various computer programs and databases for order processing and data storage, primarily from Microsoft, XTRF Management Systems, Kilgray, and SocialPilot. The client is required to inform themselves individually about the data protection guidelines of these data processing partner companies.

Misuse and inappropriate disclosure of data by or to third parties will not take place. Data will only be transferred to state institutions and authorities within the framework of mandatory national or official legal provisions.

Right to information, correction and deletion
Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient, and the purpose of the data processing and, if applicable, a right to correction or deletion of this data, unless there is a legal obligation to retain it. You can contact us at any time if you have further questions on the subject of personal data.

2. Mandatory information

Data security
We would like to point out that data transmission over the Internet (e.g., when communicating by email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Note on the responsible body
The controller responsible for data processing on this website is:
Target Languages GmbH
Waldhofer Street 102
69123 Heidelberg
Germany
Phone: +49 6223 9691-960
Email: [email protected]

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).

Name and address of the data protection officer
The data protection officer and controller:
Mr. Sancho Leath
Target Languages GmbH
Waldhofer Street 102
69123 Heidelberg
Germany
Email: [email protected]

Any data subject can contact our data protection officer directly at any time with any questions or suggestions regarding data protection.

Storage duration
If no specific storage period is specified in a separate agreement or declaration, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., retention periods under tax or commercial law); in the latter case, deletion will take place after these rea-sons no longer apply.

General information on the legal basis for data processing
If you have consented to data processing, we process your personal data on the basis of Art. 6(1) point (a) GDPR or Art. 9(2) point (a) GDPR, insofar as special categories of data are processed in accordance with Art. 9(1) GDPR. In the event of express consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49(1) point  (a) GDPR. If you have consented to the storage of cookies or access to information in your end de-vice (e.g., via device fingerprinting), the data processing is also carried out on the basis of Section 25(1) of the TTDSG. Consent can be revoked at any time. If your data is required to fulfill the contract or to carry out pre-contractual measures, we process your data on the basis of Art. 6(1) point (b) GDPR. Furthermore, we process your data if this is necessary to fulfill a legal obligation on the basis of Art. 6(1) point (c) of the GDPR. Data processing may also be carried out on the basis of our legitimate interest in accordance with Art. 6(1) point (f) of the GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Request by email, telephone, or fax
If you contact us by email, telephone or fax, we will store and process your inquiry, including all personal data resulting from it, for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6(1) point (b) of the GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6[1] point [f] of the GDPR) or on your consent (Art. 6[1] point [a] of the GDPR), provided that this has been requested; the consent can be revoked at any time.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory statutory provisions—in particular statutory retention periods—remain unaffected.

Note on data transfer to the USA and other third countries
Among other things, we use tools from companies based in the USA (e.g., Adobe, Amazon AWS) or other third countries that are not secure under data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as the data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g., secret services) may process, evaluate, and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. The legality of the data processing carried out until the revocation re-mains unaffected by the revocation.

Right to object to the collection of data in special cases and to direct marketing (Art. 21 of the GDPR)
If the data processing is carried out on the basis of Art. 6(1) point (e) or (f) of the GDPR, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. This also applies to profiling based on these provisions. The respective legal basis on which processing is based can be found in this privacy policy. If you object, we will no longer process your personal data concerned unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or the processing serves the establishment, exercise or defense of legal claims (objection pursuant to Art. 21[1] of the GDPR).

If your personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising. This also applies to profiling insofar as it is associated with such direct advertising. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection pursuant to Art. 21(2) of the GDPR).

Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. You can con-tact us at any time to do this. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we generally need time to check this. For the duration of the review, you have the right to request that the processing of your personal data be restricted.
  • If the processing of your personal data was/is carried out unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it for the exercise, defense or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21(1) of the GDPR, a balance must be struck be-tween your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal da-ta.

If you have restricted the processing of your personal data, this data—apart from its storage—may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or of a Member State.

Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Right to lodge a complaint with the competent supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

3. Use of the target-group.io website

Data collection on this website
Data processing on this website is carried out by the website operator. On the one hand, your data is collected when you provide it to us, e.g., when you use the contact form. Other data is collected by our IT systems automatically or with your consent when you visit the website. This is primarily technical data (e.g., internet browser, operating system or time of page view).

Some of the data is collected to ensure that the website is provided without errors. Other data can be used to evaluate user behavior. This is mainly done with so-called analysis programs. These tools are used on the basis of Art. 6(1) point (f) of the GDPR. We have a legitimate interest in the anonymized analysis of user behavior in order to optimize both our website and our advertising. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1) point (a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time if you have further questions on the subject of data protection.

Hosting
We host our website on Microsoft Azure. By using the website, the user consents to the collection, disclosure, storage, and use of their personal data by Azure in accordance with Azure’s Privacy Policy (https://azure.microsoft.com/de-de/explore/trusted-cloud/privacy).

The use of Azure is based on Art. 6(1) point (f) of the GDPR. We have a legitimate interest in displaying our website as reliably as possible. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1) point (a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Cookies
Our Internet pages use so-called “cookies”. Cookies are small text files that are stored on the user’s hard disk or end device in connection with the browser used and through which certain information is transmitted to Target Languages as the operator of the website.

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them. The user can set the browser to inform about these cookies, but some parts of the website will then not work. These cookies do not store any personal data. Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are required to carry out the electronic communication process, to provide certain functions that you have requested or to optimize the website (necessary cookies) are stored on the basis of Art. 6(1) point (f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in the storage of necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Art. 6[1] point [a] of the GDPR and Section 25[1] of the TTDSG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company. Target Languages has no influence on the use of personal data by these providers. It is the responsibility of the user to inform themselves on the websites of the respective providers about their data protection regulations.

Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

This data is collected on the basis of Art. 6(1) point (f) of the GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website. The server log files must be recorded for this purpose. This data is not merged with other data sources.

4. Interaction

News
When using a tool for interaction, such as comments, chats or similar, the IP address of the user is stored. If the use violates applicable law, the identity of the user can be traced in this way.

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6(1) point (b) of the GDPR if your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6[1] point [f] of the GDPR) or on your consent (Art. 6[1] point [a] of the GDPR) if this has been requested; consent can be revoked at any time.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g., after fulfilling your request). Mandatory statutory provisions—in particular retention periods—remain unaffected.

Objection to advertising emails to Target Languages
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

5. Plugins and tools

YouTube with enhanced data protection
This website integrates videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland. We use YouTube in extended data protection mode. According to YouTube, this mode means that YouTube does not store any in-formation about visitors to this website before they watch the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. For example, YouTube establishes a connection to the Google DoubleClick network regardless of whether you watch a video.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube may store various cookies on your end device after starting a video or use comparable recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to record video statistics, improve user-friendliness, and prevent fraud attempts. If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no influence.

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6(1) point (f) of the GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1) point (A) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

You can find more information about data protection at YouTube in their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This informs Google that this website has been accessed via your IP address. The use of Google WebFonts is based on Art. 6(1) point (f) of the GDPR. The website operator has a legitimate interest in the uniform presentation of the typeface on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6(1) point (a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g., device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time. If your browser does not support web fonts, a standard font will be used by your computer.

Further information on Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

6 Concluding remarks

The measures described above do not guarantee that data will not be accessed, disclosed, altered or destroyed in violation of data protection regulations. By using the services of Target Languages or using the website, the customer or user confirms that he understands and accepts these risks and agrees to the storage and use of his data as described in this declaration.

Target Languages reserves the right to change the Website, Terms of Use and Privacy Policy as well as the General Terms and Conditions in whole or in part at its own discretion at any time without notice. The user is therefore advised to regularly check the current provisions published on the website.

Should one of the above provisions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.

For reasons of simplification, this privacy policy refers to “the customer/user” in the masculine form. However, the respective terms apply accordingly in the masculine and feminine forms.